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  • Purchase a SmartFree SIM Card
     
  • Insert your SIM card into any unlocked GSM cell phone
     
  • Turn on your cell phone and enter the PIN number (if prompted)
     
  • Press the SEND or YES key
     
  • Begin making calls!
     
  • Purchase reloads as needed
 
Our SmartFree SIM card has become very popular because there are no monthly fees, simply add additional airtime by purchasing Reloads as needed.  The SmartFree SIM card comes with €15 of starter airtime credit or about 40 minutes of outgoing airtime (in Zone 1 countries).  Reloads are available in $99.89 increments and give you approximately 120 minutes of airtime (in Zone 1 countries).  There is no limit to the number of Reloads you can purchase.

To purchase Reloads, simply call our Reload Center at 1-703-620-0879 (or from your mobile at +1-703-620-0879) or at 1-800-872-7626 from within the US.
 
 
Making Calls
  • Dial a PLUS "+" symbol, the country code, city code, the phone number and then press the SEND or YES key
     
  • Instead of putting your cell phone to your ear immediately, wait about two seconds and your cell phone will ring
     
  • Answer the call by pressing the SEND or YES key and you will hear your call go through
     

Receiving Calls

Callers from the US will need to dial "011" followed by your SmartFree SIM card's international phone number.

If callers have trouble reaching your European-based phone number we can add a US-based phone number that callers can dial without having to worry about international long distance carriers and plans.  If a US-based phone number is added to your SIM card you would pay for the international long distance instead of those calling you.


Supplemental Instructions

In some countries your cell phone may not call you back unless you dial using your cell phone's menu.  After installing your SIM card you will see an option called CALL in your cell phone's menu.  Select CALL/ANRUFEN and then select DIAL then enter the number.

On Sony Ericsson cell phones this can be found under either Extras, or the Connection icon.  On Nokia cell phones CALL/ANRUFEN is in the main menu, but on Motorola you will have to look under the OFFICE TOOLS or APPLICATIONS icon.


Checking Your Balance

  • Dial "089" and then press the SEND or YES key
 
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